Service Status
Investigating - Yesterday Intel announced a new set of vulnerabilities known as L1 Terminal Fault or Foreshadow. It was discovered that memory present in the L1 data cache of an Intel CPU core may be exposed to a malicious process that’s executing on the CPU core.
All the software vendors are working on software updates to mitigate this vulnerability. As soon as they become available we will be updating the systems.
Aug 15, 18:15 EDT
Speedyrails Datacenters Operational
90 days ago
99.94 % uptime
Today
Montreal   Operational
90 days ago
100.0 % uptime
Today
Toronto   Operational
90 days ago
99.77 % uptime
Today
Vancouver   Operational
90 days ago
100.0 % uptime
Today
Miami   Operational
90 days ago
100.0 % uptime
Today
Core Services Operational
90 days ago
100.0 % uptime
Today
DNS   Operational
90 days ago
100.0 % uptime
Today
SSL Certificates Service   ? Operational
90 days ago
100.0 % uptime
Today
Services provided by our partners Operational
Rackspace Email Hosting   ? Operational
Cloudflare   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Resolved - This incident has been resolved. Cogeco Peer 1 will provide a Reason For Outage report within next 2-3 business days as engineers are still investigating the root cause of the issue. We will publish a Postmortem report with all the details as soon as we receive them.
Aug 7, 22:15 EDT
Monitoring - While we wait for an update from Cogeco Peer 1, we can confirm the network is back to normal at this moment. We continue monitoring this issue and will provide an update as soon as we have more information.
Aug 7, 18:32 EDT
Identified - Cogeco Peer 1 has confirmed they are investigating an issue in their network. We are waiting for an update and will post details as soon as we receive them.
Aug 7, 18:20 EDT
Investigating - We are investigating elevated packet loss in our Vancouver network.
Aug 7, 17:59 EDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018
Resolved - This incident has been resolved. We will publish a postmortem report as soon as we receive the detailed Reasons For Outage (RFO) report from Cogeco Peer 1.
Aug 5, 21:02 EDT
Update - Our service remains stable in Toronto. If you are having any issues with your sites please contact us and we will investigate immediately.
Aug 5, 10:55 EDT
Monitoring - All services have been restored in our Toronto datacenter. At this moment, all customers' applications have been started and are running. Our team will continue working to ensure all applications are working properly. We will post further updates as we know more about the root causes of this power outage.

Thanks to all our customers for the incredible patience and trust in our team during these hours of downtime.
Aug 5, 05:45 EDT
Update - We continue working to restore services in Toronto. The network issue has been identified and our team is working with on-site technicians to solve the problem.
Aug 5, 04:14 EDT
Update - We are still working to restore service to affected customers in our Toronto facility. A network issue caused by the outage is preventing us access to many of the servers (we know they are up, just not reachable).

A datacenter technician will work with us to troubleshoot the network problem within the next hour.

We will continue posting updates as we continue restoring services in Toronto.
Aug 5, 02:19 EDT
Identified - A datacenter wide power outage caused a downtime in our Toronto facility approximately at 12:26AM EST. Power has been restored and our team is working to to bring all our services comes back online.
Aug 5, 00:59 EDT
Investigating - We are currently investigating this issue.
Aug 5, 00:48 EDT
Aug 4, 2018

No incidents reported.